Side by side with the Afghan people since 1984 English | Danish

Job Details

Job Details

Job Announcement

DACAAR invites applications from suitable candidates for the following position:

Job Title:

Information Communication and Technology (ICT) Officer

Vacancy Number:





Programme / Operation Sub Department 

Duty station:

East - RO / Kunar, Laghman, Nuristan provinces and all districts. (CCAP)

Required number:

One (1)


Male / Female


Project Based till end of December 2018 (Extendable) 


NTA grade F (22000) including food allowance & Government Tax

Opening Date:


Closing Date:


Organization Background:

DACAAR is a non governmental, humanitarian organization that supports sustainable development in Afghanistan through promoting the ability of local communities to decide upon and manage their own development process. The organisation employs around 900 staff of whom 05 are expatriates. Core thematic areas are: Water, Sanitation & Hygiene; Natural Resource Management; Small Scale Enterprise Development; Women’s Empowerment.

Position Description:

ICT officer monitor and maintain the computer systems and networks of the relevant Provincial / Field Offices. They may install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person.


·  Installation and Troubleshooting of Network.

·  Maintenance and daily troubleshooting of Domain environment.

·  Manage Microsoft Windows Server 2008 network structure.

·  Focus on analyzing problems, finding and delivering permanent solutions to problems occurring on regular basis.

·  Provide report/manual on troubleshooting most common network/computer related problems.

·  Provide regular weekly report on all activities done during the past week to the Provincial Manager.

·  To provide the Provincial Manager with an updated list of daily complains.

·  Circulate the users’ daily problems and reporting back to Provincial Manager.

·  Analyze DACAAR network and recommend optimal solutions for any new Problem.

·  Travels to the relevant field offices regularly.

·  Keeps regular contact with Field staff requiring ICT support & help disk.

·  Filling the ICT item damage report, hand over, taking the repairable ICT items to workshop.

·  Exchange server configuration, updating & troubleshooting on daily basis.

·  Regular service and maintenance of ICT Accessories in quarterly service.

·  Online control of ICT system in all relevant Field Offices.

·  Regular communications with the ICT Unit Head in Main Office regarding IT matters.

·  Report detailed system notifications and events in a timely manner to the Provincial Manager / ICT Head.

·  Any other tasks assigned by the supervisor. 

Education/ Qualification and Employment Benefits

Education:Bachelor degree in Computer Science.

Experience: At least three years of experience in relevant field.

Other qualifications’ an advantage:

  • Network administration.
  • Hardware and software troubleshooting.
  • Organizational Skills and good communication skills (Written & Oral)

Languages: Pashto, Dari and English.

Employment benefits:

·  Good training opportunities to enhance employees’ skills

·  Eid bonus on both Eids (after the completion of three months service)

·  36 days of paid annual leave per year

·  10 days of paid sick leave per year

·  30 days of paid Hajj leave (after the completion of one year service)

·  90 days of paid maternity leave for female employees(after the completion of three months service)

·  5 days of paid paternity leave for male employees(after the completion of three months service)

·  15 days of public holidays per year

Procedure for submission of applications: 

Interested and qualified candidates should submit a DACAAR Job Application Form along with introduction letter and CV online to or a Hard copy to HR Department in DACAAR main office Kabul.

Important Note:

·  Applications without DACAAR Job Application Form will not be considered.

·  DACAAR job application form can be obtained from; DACAAR website, acbar website; website / and DACAAR Main Office kabul.

·  Only Short-listed candidates will be contacted and called for the written test/ interview.

·  The salary would be paid in AFN according to the actual exchange rate.

DACAAR is an equal opportunity employer. We welcome applications from all sections of the society. While all applicants will be strictly assessed on their individual merit, qualified women, people with disabilities and members of minority communities are especially encouraged to apply.

Kabul Office Address:
DACAAR, Main Office, Paikob-e-Naswar, Wazirabad, Kabul, Afghanistan

Postal address: Central P.O. Box 208, Kabul, Afghanistan
Phone: (+93) 0202230752/ (+93) 0202230753
Web site: